Amerihealth Insurance: MOST TIMES I GO ON THEIR WEBSITE TO CHECK REFER...
A Amerihealth Insurance customer review by GetHuman user ~JACKSON from November 27th, 2017
Background on ~JACKSON's case
GetHuman: ~JACKSON - can you tell our other Amerihealth Insurance customers when your case took place?
~JACKSON: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to Amerihealth Insurance, and if so, how?
GetHuman: And which of these common Amerihealth Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~JACKSON a list of common Amerihealth Insurance problems)
~JACKSON: "Get insurance" was why I was trying to call.
~JACKSON's review of Amerihealth Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Amerihealth Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JACKSON: MOST TIMES I GO ON THEIR WEBSITE TO CHECK REFERRALS OR CLAIMS THE SITE IS "DOWN FOR MAINTENANCE" I HAVE HAD REFERRALS CONFIRMED BY THE DOCTOR IN THEIR SYSTEM BUT THE CLAIM IS DENIED BY AMERIHEALTH CLAIMING THERE WAS NO REFERRAL. I ALSO HAVE MANY OTHER ISSUES
GetHuman: Let's quantify your experience contacting Amerihealth Insurance. On a scale of 1 to 5, how easy is it go get help on a Amerihealth Insurance problem?
~JACKSON: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JACKSON: I'd give them a one out of five on communication.
GetHuman: And what about Amerihealth Insurance's ability to quickly and effectively address your problem?
~JACKSON: For that I would say one out of five.
GetHuman: And finally- any advice for other Amerihealth Insurance customers?
~JACKSON: Call them early in the day or late. Don't forget any personal or account information you might need for Amerihealth Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JACKSON taken from his Amerihealth Insurance customer service problem that occurred on November 18th, 2017.