Amerihealth Insurance: Finally got through. Cust svc rep had to put me...

A Amerihealth Insurance customer review by GetHuman user GetHuman-198798 from November 25th, 2017

Background on GetHuman-198798's case

GetHuman: GetHuman-198798 - can you tell our other Amerihealth Insurance customers when your case took place?
GetHuman-198798: Yup. It was afternoon, on November 21st.
GetHuman: Did you reach out to Amerihealth Insurance, and if so, how?
GetHuman-198798: I used the 888-968-7241 number I found for on the GetHuman Amerihealth Insurance customer phone number page I was on: Amerihealth Insurance Customer Service Phone Number
GetHuman: And which of these common Amerihealth Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-198798 a list of common Amerihealth Insurance problems)
GetHuman-198798: "Update account information" was why I was trying to call.

GetHuman-198798's review of Amerihealth Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Amerihealth Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-198798: Finally got through. Cust svc rep had to put me on hold * times to ask others for information. *rd time I was cut off. Useless.
GetHuman: Let's quantify your experience contacting Amerihealth Insurance. On a scale of 1 to 5, how easy is it go get help on a Amerihealth Insurance problem?
GetHuman-198798: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-198798: I'd give them a one out of five on communication.
GetHuman: And what about Amerihealth Insurance's ability to quickly and effectively address your problem?
GetHuman-198798: For that I would say one out of five.
GetHuman: And finally- any advice for other Amerihealth Insurance customers?
GetHuman-198798: Call them early in the day or late. Don't forget any personal or account information you might need for Amerihealth Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-198798 taken from his Amerihealth Insurance customer service problem that occurred on November 21st, 2017.

Amerihealth Insurance

1.40 of 5 stars | 37 reviews

GetHuman-198798's Amerihealth Insurance Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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