Anthem Blue Cross CA: Thank You Obama for changing my policy. What d...
A Anthem Blue Cross CA customer review by GetHuman user GetHuman-308085 from November 23rd, 2017
Background on GetHuman-308085's case
GetHuman: GetHuman-308085 - can you tell our other Anthem Blue Cross CA customers when your case took place?
GetHuman-308085: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to Anthem Blue Cross CA, and if so, how?
GetHuman: And which of these common Anthem Blue Cross CA customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-308085 a list of common Anthem Blue Cross CA problems)
GetHuman-308085: "Get insurance" was why I was trying to call.
GetHuman-308085's review of Anthem Blue Cross CA customer service
GetHuman: So how would you sum up your experience for GetHuman's Anthem Blue Cross CA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-308085: Thank You Obama for changing my policy. What do I pay $****mo for? Nothing.....there is not any decent doctor that will take my insurance now. If I want to see a qualifyed doctor I just have to pay them in cash. You took my original policy and changed it to a worthless piece of ****. I can't even change my policy till the end of the year.
GetHuman: Let's quantify your experience contacting Anthem Blue Cross CA. On a scale of 1 to 5, how easy is it go get help on a Anthem Blue Cross CA problem?
GetHuman-308085: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-308085: I'd give them a one out of five on communication.
GetHuman: And what about Anthem Blue Cross CA's ability to quickly and effectively address your problem?
GetHuman-308085: For that I would say four out of five.
GetHuman: And finally- any advice for other Anthem Blue Cross CA customers?
GetHuman-308085: Call them early in the day or late. Don't forget any personal or account information you might need for Anthem Blue Cross CA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-308085 taken from his Anthem Blue Cross CA customer service problem that occurred on November 18th, 2017.