Apple Developer Support: App has been pending review for too long and ne...
Background on GetHuman43163's case
GetHuman: GetHuman43163 - can you tell our other Apple Developer Support customers when your case took place?
GetHuman43163: Yup. It was middle of the night, on November 29th.
GetHuman: Did you reach out to Apple Developer Support, and if so, how?
GetHuman: And which of these common Apple Developer Support customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman43163 a list of common Apple Developer Support problems)
GetHuman43163: "Change plan" was why I was trying to call.
GetHuman43163's review of Apple Developer Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Apple Developer Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman43163: App has been pending review for too long and need assistance with reviewal process.
GetHuman: Let's quantify your experience contacting Apple Developer Support. On a scale of 1 to 5, how easy is it go get help on a Apple Developer Support problem?
GetHuman43163: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman43163: I'd give them a five out of five on communication.
GetHuman: And what about Apple Developer Support's ability to quickly and effectively address your problem?
GetHuman43163: For that I would say five out of five.
GetHuman: And finally- any advice for other Apple Developer Support customers?
GetHuman43163: Call them early in the day or late. Don't forget any personal or account information you might need for Apple Developer Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman43163 taken from his Apple Developer Support customer service problem that occurred on November 29th, 2017.