Apple Developer Support: The staff there were incredibly good, professio...
A Apple Developer Support customer review by GetHuman user ~s2 from November 22nd, 2017
Background on ~s2's case
GetHuman: ~s2 - can you tell our other Apple Developer Support customers when your case took place?
~s2: Yup. It was late at night, on November 19th.
GetHuman: Did you reach out to Apple Developer Support, and if so, how?
GetHuman: And which of these common Apple Developer Support customer issues best describes the reason you wanted to talk to them?
(Shows ~s2 a list of common Apple Developer Support problems)
~s2: "Overcharge/Strange charge" was why I was trying to call.
~s2's review of Apple Developer Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Apple Developer Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~s2: The staff there were incredibly good, professional and polite... actually very pleasantly surprised. Spoke to * different people there and each was a pleasure to speak with.
GetHuman: Let's quantify your experience contacting Apple Developer Support. On a scale of 1 to 5, how easy is it go get help on a Apple Developer Support problem?
~s2: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~s2: I'd give them a one out of five on communication.
GetHuman: And what about Apple Developer Support's ability to quickly and effectively address your problem?
~s2: For that I would say two out of five.
GetHuman: And finally- any advice for other Apple Developer Support customers?
~s2: Call them early in the day or late. Don't forget any personal or account information you might need for Apple Developer Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~s2 taken from his Apple Developer Support customer service problem that occurred on November 19th, 2017.