Store: Volume so low I could not understand the person...

A Store customer review by GetHuman user GetHuman-375085 from November 22nd, 2017

Background on GetHuman-375085's case

GetHuman: GetHuman-375085 - can you tell our other Store customers when your case took place?
GetHuman-375085: Yes I can. It was late at night, on November 19th.
GetHuman: Did you reach out to Store, and if so, how?
GetHuman-375085: I used the 800-692-7753 number I found for on the GetHuman Store customer phone number page I was on: Store Customer Service Phone Number
GetHuman: And which of these common Store customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-375085 a list of common Store problems)
GetHuman-375085: "Warranty claim" was why I was trying to call.

GetHuman-375085's review of Store customer service

GetHuman: So how would you sum up your experience for GetHuman's Store customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-375085: Volume so low I could not understand the person I was talking to and I was routed to so many different people who couldn't help I gave up. There's no way to talk to a real person that understands what the problem is.
GetHuman: Let's quantify your experience contacting Store. On a scale of 1 to 5, how easy is it go get help on a Store problem?
GetHuman-375085: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-375085: I'd give them a five out of five on communication.
GetHuman: And what about Store's ability to quickly and effectively address your problem?
GetHuman-375085: For that I would say three out of five.
GetHuman: And finally- any advice for other Store customers?
GetHuman-375085: Call them early in the day or late. Don't forget any personal or account information you might need for Store to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-375085 taken from his Store customer service problem that occurred on November 19th, 2017. Store

2.67 of 5 stars | 3 reviews

GetHuman-375085's Store Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Store, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Store in any way.

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