Apria Healthcare: I can't believe this company is in the medical...
A Apria Healthcare customer review by GetHuman user ~Don't do business here! from November 20th, 2017
Background on ~Don't do business here!'s case
GetHuman: ~Don't do business here! - can you tell our other Apria Healthcare customers when your case took place?
~Don't do business here!: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Apria Healthcare, and if so, how?
GetHuman: And which of these common Apria Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~Don't do business here! a list of common Apria Healthcare problems)
~Don't do business here!: "Renew coverage" was why I was trying to call.
~Don't do business here!'s review of Apria Healthcare customer service
GetHuman: So how would you sum up your experience for GetHuman's Apria Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Don't do business here!: I can't believe this company is in the medical business messing with peoples health. Every time I order something(a cpap mask, cushions)there is a problem, need prescription, not eligible, last rep told you the wrong info, etc. Their story is different every time I call to check on status, order, etc. I log my information to detail with this company, rep name, time, date and conversation and the next rep tells me something completely different. The worst company I have ever had to deal with....don't waste your time and energy here!
GetHuman: Let's quantify your experience contacting Apria Healthcare. On a scale of 1 to 5, how easy is it go get help on a Apria Healthcare problem?
~Don't do business here!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Don't do business here!: I'd give them a four out of five on communication.
GetHuman: And what about Apria Healthcare's ability to quickly and effectively address your problem?
~Don't do business here!: For that I would say one out of five.
GetHuman: And finally- any advice for other Apria Healthcare customers?
~Don't do business here!: Call them early in the day or late. Don't forget any personal or account information you might need for Apria Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Don't do business here! taken from his Apria Healthcare customer service problem that occurred on November 14th, 2017.