Apria Healthcare: Rep took complaint and was forwarding it to * c...
A Apria Healthcare customer review by GetHuman user ~Angry Bird from November 26th, 2017
Background on ~Angry Bird's case
GetHuman: ~Angry Bird - can you tell our other Apria Healthcare customers when your case took place?
~Angry Bird: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Apria Healthcare, and if so, how?
GetHuman: And which of these common Apria Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry Bird a list of common Apria Healthcare problems)
~Angry Bird: "Renew coverage" was why I was trying to call.
~Angry Bird's review of Apria Healthcare customer service
GetHuman: So how would you sum up your experience for GetHuman's Apria Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry Bird: Rep took complaint and was forwarding it to * corporate managers. Will follow-up on their follow-through.
GetHuman: Let's quantify your experience contacting Apria Healthcare. On a scale of 1 to 5, how easy is it go get help on a Apria Healthcare problem?
~Angry Bird: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry Bird: I'd give them a one out of five on communication.
GetHuman: And what about Apria Healthcare's ability to quickly and effectively address your problem?
~Angry Bird: For that I would say one out of five.
GetHuman: And finally- any advice for other Apria Healthcare customers?
~Angry Bird: Call them early in the day or late. Don't forget any personal or account information you might need for Apria Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry Bird taken from his Apria Healthcare customer service problem that occurred on November 21st, 2017.