Aqua Utilities Florida, Inc.: Every time I call them, they give me an attitud...
A Aqua Utilities Florida, Inc. customer review by GetHuman user GetHuman-114457 from November 15th, 2017
Background on GetHuman-114457's case
GetHuman: GetHuman-114457 - can you tell our other Aqua Utilities Florida, Inc. customers when your case took place?
GetHuman-114457: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to Aqua Utilities Florida, Inc., and if so, how?
GetHuman: And which of these common Aqua Utilities Florida, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-114457 a list of common Aqua Utilities Florida, Inc. problems)
GetHuman-114457: "Lower my bill" was why I was trying to call.
GetHuman-114457's review of Aqua Utilities Florida, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Aqua Utilities Florida, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-114457: Every time I call them, they give me an attitude. They are unprofessional, unwilling to help and make me DREAD calling them for anything at all. FYI - they've been fined by the state of Florida for their horrible customer service. Apparently, that didn't make they try any harder.
GetHuman: Let's quantify your experience contacting Aqua Utilities Florida, Inc.. On a scale of 1 to 5, how easy is it go get help on a Aqua Utilities Florida, Inc. problem?
GetHuman-114457: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-114457: I'd give them a five out of five on communication.
GetHuman: And what about Aqua Utilities Florida, Inc.'s ability to quickly and effectively address your problem?
GetHuman-114457: For that I would say two out of five.
GetHuman: And finally- any advice for other Aqua Utilities Florida, Inc. customers?
GetHuman-114457: Call them early in the day or late. Don't forget any personal or account information you might need for Aqua Utilities Florida, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-114457 taken from his Aqua Utilities Florida, Inc. customer service problem that occurred on November 11th, 2017.