Aqua Utilities Florida, Inc.: I was simply trying to find out what address a...
A Aqua Utilities Florida, Inc. customer review by GetHuman user ~silco.properties from November 15th, 2017
Background on ~silco.properties's case
GetHuman: ~silco.properties - can you tell our other Aqua Utilities Florida, Inc. customers when your case took place?
~silco.properties: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to Aqua Utilities Florida, Inc., and if so, how?
GetHuman: And which of these common Aqua Utilities Florida, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~silco.properties a list of common Aqua Utilities Florida, Inc. problems)
~silco.properties: "Change appointment" was why I was trying to call.
~silco.properties's review of Aqua Utilities Florida, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Aqua Utilities Florida, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~silco.properties: I was simply trying to find out what address a refund check we received was for. Extremely RUDE &* Very unhelpful! Customer Service Rep had horrible attitude! TOTAL WASTE OF TIME TO TRY TO COMMUNICATE WITH THIS COMPANY!
GetHuman: Let's quantify your experience contacting Aqua Utilities Florida, Inc.. On a scale of 1 to 5, how easy is it go get help on a Aqua Utilities Florida, Inc. problem?
~silco.properties: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~silco.properties: I'd give them a four out of five on communication.
GetHuman: And what about Aqua Utilities Florida, Inc.'s ability to quickly and effectively address your problem?
~silco.properties: For that I would say one out of five.
GetHuman: And finally- any advice for other Aqua Utilities Florida, Inc. customers?
~silco.properties: Call them early in the day or late. Don't forget any personal or account information you might need for Aqua Utilities Florida, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~silco.properties taken from his Aqua Utilities Florida, Inc. customer service problem that occurred on November 12th, 2017.