AquaSupercenter.com: Even though they are the worlds largest online...
A AquaSupercenter.com customer review by GetHuman user ~PoolLovr9832 from November 11th, 2017
Background on ~PoolLovr9832's case
GetHuman: ~PoolLovr9832 - can you tell our other AquaSupercenter.com customers when your case took place?
~PoolLovr9832: Yeah. It was afternoon, on November 8th.
GetHuman: Did you reach out to AquaSupercenter.com, and if so, how?
GetHuman: And which of these common AquaSupercenter.com customer issues best describes the reason you wanted to talk to them?
(Shows ~PoolLovr9832 a list of common AquaSupercenter.com problems)
~PoolLovr9832: "Returns" was why I was trying to contact.
~PoolLovr9832's review of AquaSupercenter.com customer service
GetHuman: So how would you sum up your experience for GetHuman's AquaSupercenter.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PoolLovr9832: Even though they are the worlds largest online Swimming Pool Supply Supercenter, they still have the same people answering the phones they had * years ago - so I get the same great service. I do notice live chat works out MUCH quicker than phones. If you MUST talk to AquaSupercenter.com, go on live chat and ask for a call once they get off the phone.
GetHuman: Let's quantify your experience contacting AquaSupercenter.com. On a scale of 1 to 5, how easy is it go get help on a AquaSupercenter.com problem?
~PoolLovr9832: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PoolLovr9832: I'd give them a two out of five on communication.
GetHuman: And what about AquaSupercenter.com's ability to quickly and effectively address your problem?
~PoolLovr9832: For that I would say three out of five.
GetHuman: And finally- any advice for other AquaSupercenter.com customers?
~PoolLovr9832: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AquaSupercenter.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PoolLovr9832 taken from his AquaSupercenter.com customer service problem that occurred on November 8th, 2017.
AquaSupercenter.com
3.33 of 5 stars | 2 reviews
~PoolLovr9832's AquaSupercenter.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like AquaSupercenter.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with AquaSupercenter.com in any way.