Ariens: This is not a **-* telephone number. I called...
A Ariens customer review by GetHuman user ~wllyshr from November 19th, 2017
Background on ~wllyshr's case
GetHuman: ~wllyshr - can you tell our other Ariens customers when your case took place?
~wllyshr: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Ariens, and if so, how?
GetHuman: And which of these common Ariens customer issues best describes the reason you wanted to talk to them?
(Shows ~wllyshr a list of common Ariens problems)
~wllyshr: "Repairs" was why I was trying to call.
~wllyshr's review of Ariens customer service
GetHuman: So how would you sum up your experience for GetHuman's Ariens customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wllyshr: This is not a **-* telephone number. I called on Saturday, Dec. **, **** and I had to leave a message. I did not receive a return phone call. The average wait time can't be a minute because I was on hold for just over ** minutes. I'm waiting for my attempt for a second return phone call.
GetHuman: Let's quantify your experience contacting Ariens. On a scale of 1 to 5, how easy is it go get help on a Ariens problem?
~wllyshr: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wllyshr: I'd give them a five out of five on communication.
GetHuman: And what about Ariens's ability to quickly and effectively address your problem?
~wllyshr: For that I would say five out of five.
GetHuman: And finally- any advice for other Ariens customers?
~wllyshr: Call them early in the day or late. Don't forget any personal or account information you might need for Ariens to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wllyshr taken from his Ariens customer service problem that occurred on November 18th, 2017.
Ariens
2.80 of 5 stars | 4 reviews
~wllyshr's Ariens Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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