Armed Forces Bank: Need Telebank PIN
A Armed Forces Bank customer review by GetHuman user GetHuman-adinacra from December 7th, 2017
Background on GetHuman-adinacra's case
GetHuman: GetHuman-adinacra - can you tell our other Armed Forces Bank customers when your case took place?
GetHuman-adinacra: Yup. It was late at night, on December 1st.
GetHuman: Did you reach out to Armed Forces Bank, and if so, how?
GetHuman: And which of these common Armed Forces Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-adinacra a list of common Armed Forces Bank problems)
GetHuman-adinacra: "Setup an account" was why I was trying to call.
GetHuman-adinacra's review of Armed Forces Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Armed Forces Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-adinacra: Need Telebank PIN
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-adinacra: I tried to call the number provided on the website (*-***-***-****), gave my account number, but when asked for PIN it was neither the last * of my social nor the PIN to my debit card. I work nights so I do not start until *:** at night, and need online banking to look and keep track of my bank account.
GetHuman: Let's quantify your experience contacting Armed Forces Bank. On a scale of 1 to 5, how easy is it go get help on a Armed Forces Bank problem?
GetHuman-adinacra: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-adinacra: I'd give them a three out of five on communication.
GetHuman: And what about Armed Forces Bank's ability to quickly and effectively address your problem?
GetHuman-adinacra: For that I would say one out of five.
GetHuman: And finally- any advice for other Armed Forces Bank customers?
GetHuman-adinacra: Call them early in the day or late. Don't forget any personal or account information you might need for Armed Forces Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-adinacra taken from his Armed Forces Bank customer service problem that occurred on December 1st, 2017.