Atbatt.com: I order a replacement battery online from their...
A Atbatt.com customer review by GetHuman user ~PC928 from November 23rd, 2017
Background on ~PC928's case
GetHuman: ~PC928 - can you tell our other Atbatt.com customers when your case took place?
~PC928: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Atbatt.com, and if so, how?
GetHuman: And which of these common Atbatt.com customer issues best describes the reason you wanted to talk to them?
(Shows ~PC928 a list of common Atbatt.com problems)
~PC928: "Overcharge/Strange charge" was why I was trying to call.
~PC928's review of Atbatt.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Atbatt.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PC928: I order a replacement battery online from their website at **:** am and choose *nd day delivery. Their website advertise that order place before **:** am will be shipped the same day. I did not receive my order until * day latter. When I call the their customer service, they put me on hold for more than ** minute and try to make up a whole list of ridiculous excuse. The supervisor Randy was rude and unprofessional. "Do not order from this company". They are unreliable and have poor business ethics and customer service.
GetHuman: Let's quantify your experience contacting Atbatt.com. On a scale of 1 to 5, how easy is it go get help on a Atbatt.com problem?
~PC928: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PC928: I'd give them a three out of five on communication.
GetHuman: And what about Atbatt.com's ability to quickly and effectively address your problem?
~PC928: For that I would say four out of five.
GetHuman: And finally- any advice for other Atbatt.com customers?
~PC928: Call them early in the day or late. Don't forget any personal or account information you might need for Atbatt.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PC928 taken from his Atbatt.com customer service problem that occurred on November 20th, 2017.