Atlanta Journal Constitution: I called to notify AJC that is do not want my s...
A Atlanta Journal Constitution customer review by GetHuman user GetHuman-316552 from November 26th, 2017
Background on GetHuman-316552's case
GetHuman: GetHuman-316552 - can you tell our other Atlanta Journal Constitution customers when your case took place?
GetHuman-316552: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to Atlanta Journal Constitution, and if so, how?
GetHuman: And which of these common Atlanta Journal Constitution customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-316552 a list of common Atlanta Journal Constitution problems)
GetHuman-316552: "Cancel subscription" was why I was trying to call.
GetHuman-316552's review of Atlanta Journal Constitution customer service
GetHuman: So how would you sum up your experience for GetHuman's Atlanta Journal Constitution customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-316552: I called to notify AJC that is do not want my subscription automatically renewed. She told me I had to receive an invoice and call before May ** to prevent further bills. I called to tell AJC that I did not want to cancel the current subscription but just want to prevent further billings and at the end of the current short term subscription I do not want to extend my subscription. She would not let me do this. I hate dealing with AJC and will not EVER renew another subscription with you, *EVER!!!
GetHuman: Let's quantify your experience contacting Atlanta Journal Constitution. On a scale of 1 to 5, how easy is it go get help on a Atlanta Journal Constitution problem?
GetHuman-316552: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-316552: I'd give them a one out of five on communication.
GetHuman: And what about Atlanta Journal Constitution's ability to quickly and effectively address your problem?
GetHuman-316552: For that I would say four out of five.
GetHuman: And finally- any advice for other Atlanta Journal Constitution customers?
GetHuman-316552: Call them early in the day or late. Don't forget any personal or account information you might need for Atlanta Journal Constitution to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-316552 taken from his Atlanta Journal Constitution customer service problem that occurred on November 22nd, 2017.