Atlanta Journal Constitution: I missed delivery of * papers in less than * we...
A Atlanta Journal Constitution customer review by GetHuman user ~Gary from November 12th, 2017
Background on ~Gary's case
GetHuman: ~Gary - can you tell our other Atlanta Journal Constitution customers when your case took place?
~Gary: Yes I can. It was evening, on November 3rd.
GetHuman: Did you reach out to Atlanta Journal Constitution, and if so, how?
GetHuman: And which of these common Atlanta Journal Constitution customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary a list of common Atlanta Journal Constitution problems)
~Gary: "Complaint" was why I was trying to call.
~Gary's review of Atlanta Journal Constitution customer service
GetHuman: So how would you sum up your experience for GetHuman's Atlanta Journal Constitution customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary: I missed delivery of * papers in less than * weeks and * were two days in a row. Two papers were never delivered and getting someone on the phone from customer service required waits of *o minutes or longer and in some cases they never answered the phone. Worst customer service I have ever experienced!
GetHuman: Let's quantify your experience contacting Atlanta Journal Constitution. On a scale of 1 to 5, how easy is it go get help on a Atlanta Journal Constitution problem?
~Gary: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary: I'd give them a two out of five on communication.
GetHuman: And what about Atlanta Journal Constitution's ability to quickly and effectively address your problem?
~Gary: For that I would say one out of five.
GetHuman: And finally- any advice for other Atlanta Journal Constitution customers?
~Gary: Call them early in the day or late. Don't forget any personal or account information you might need for Atlanta Journal Constitution to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary taken from his Atlanta Journal Constitution customer service problem that occurred on November 3rd, 2017.