Atmos Energy: called the number - didnt say a word - spoke wi...

A Atmos Energy customer review by GetHuman user ~wart from November 23rd, 2017

Background on ~wart's case

GetHuman: ~wart - can you tell our other Atmos Energy customers when your case took place?
~wart: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Atmos Energy, and if so, how?
~wart: I used the 888-286-6700 number I found for on the GetHuman Atmos Energy customer phone number page I was on: Atmos Energy Customer Service Phone Number
GetHuman: And which of these common Atmos Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~wart a list of common Atmos Energy problems)
~wart: "Complaint" was why I was trying to call.

~wart's review of Atmos Energy customer service

GetHuman: So how would you sum up your experience for GetHuman's Atmos Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wart: called the number - didnt say a word - spoke with a native english speaker - closed my account within *.* minutes
GetHuman: Let's quantify your experience contacting Atmos Energy. On a scale of 1 to 5, how easy is it go get help on a Atmos Energy problem?
~wart: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wart: I'd give them a one out of five on communication.
GetHuman: And what about Atmos Energy's ability to quickly and effectively address your problem?
~wart: For that I would say four out of five.
GetHuman: And finally- any advice for other Atmos Energy customers?
~wart: Call them early in the day or late. Don't forget any personal or account information you might need for Atmos Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wart taken from his Atmos Energy customer service problem that occurred on November 21st, 2017.

Atmos Energy

1.67 of 5 stars | 25 reviews

~wart's Atmos Energy Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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