Audi of America: I had a radio code issue and the very nice a yo...

A Audi of America customer review by GetHuman user ~dharris from November 20th, 2017

Background on ~dharris's case

GetHuman: ~dharris - can you tell our other Audi of America customers when your case took place?
~dharris: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to Audi of America, and if so, how?
~dharris: I used the 800-367-2834 number I found for on the GetHuman Audi of America customer phone number page I was on: Audi of America Customer Service Phone Number
GetHuman: And which of these common Audi of America customer issues best describes the reason you wanted to talk to them?
(Shows ~dharris a list of common Audi of America problems)
~dharris: "Returns" was why I was trying to call.

~dharris's review of Audi of America customer service

GetHuman: So how would you sum up your experience for GetHuman's Audi of America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dharris: I had a radio code issue and the very nice a young lady that helped me was great. She gave excellent customer service and spoke very well.
GetHuman: Let's quantify your experience contacting Audi of America. On a scale of 1 to 5, how easy is it go get help on a Audi of America problem?
~dharris: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dharris: I'd give them a three out of five on communication.
GetHuman: And what about Audi of America's ability to quickly and effectively address your problem?
~dharris: For that I would say five out of five.
GetHuman: And finally- any advice for other Audi of America customers?
~dharris: Call them early in the day or late. Don't forget any personal or account information you might need for Audi of America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dharris taken from his Audi of America customer service problem that occurred on November 17th, 2017.

Audi of America

5.00 of 5 stars | 23 reviews

~dharris's Audi of America Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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