I bought a car from autonation nissan in jackso...
A Autonation customer review by GetHuman user ~repent1 from November 23rd, 2017
Background on ~repent1's case
GetHuman: ~repent1 - can you tell our other Autonation customers when your case took place?
~repent1: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Autonation, and if so, how?
GetHuman: And which of these common Autonation customer issues best describes the reason you wanted to talk to them?
(Shows ~repent1 a list of common Autonation problems)
~repent1: "Technical support" was why I was trying to call.
~repent1's review of Autonation customer service
GetHuman: So how would you sum up your experience for GetHuman's Autonation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~repent1: I bought a car from autonation nissan in jacksonville,fl on cassat ave! They sold me a car that rains in the inside and have wiring problems and transmission problems! They told me to take car to cadillac dealership to fix trunk and they would pay for it they didn't! Cadillac dealerkept calling them and they ignored their call! And on top of that they called police on me about my trade in! That they didnt want to pick up!
GetHuman: Let's quantify your experience contacting Autonation. On a scale of 1 to 5, how easy is it go get help on a Autonation problem?
~repent1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~repent1: I'd give them a four out of five on communication.
GetHuman: And what about Autonation's ability to quickly and effectively address your problem?
~repent1: For that I would say three out of five.
GetHuman: And finally- any advice for other Autonation customers?
~repent1: Call them early in the day or late. Don't forget any personal or account information you might need for Autonation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~repent1 taken from his Autonation customer service problem that occurred on November 17th, 2017.