Autonation: Mr Sherman Mason of Memphis ,TN was very patien...
A Autonation customer review by GetHuman user ~Dorothy Brunson from November 20th, 2017
Background on ~Dorothy Brunson's case
GetHuman: ~Dorothy Brunson - can you tell our other Autonation customers when your case took place?
~Dorothy Brunson: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Autonation, and if so, how?
GetHuman: And which of these common Autonation customer issues best describes the reason you wanted to talk to them?
(Shows ~Dorothy Brunson a list of common Autonation problems)
~Dorothy Brunson: "Cancel service" was why I was trying to call.
~Dorothy Brunson's review of Autonation customer service
GetHuman: So how would you sum up your experience for GetHuman's Autonation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dorothy Brunson: Mr Sherman Mason of Memphis ,TN was very patience with me . I was just looking but after he work everything out, I had know other excuse but to buy. I love my GMC terrain , You did a great job MR MASON. I cant stop smiling!
GetHuman: Let's quantify your experience contacting Autonation. On a scale of 1 to 5, how easy is it go get help on a Autonation problem?
~Dorothy Brunson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dorothy Brunson: I'd give them a five out of five on communication.
GetHuman: And what about Autonation's ability to quickly and effectively address your problem?
~Dorothy Brunson: For that I would say four out of five.
GetHuman: And finally- any advice for other Autonation customers?
~Dorothy Brunson: Call them early in the day or late. Don't forget any personal or account information you might need for Autonation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dorothy Brunson taken from his Autonation customer service problem that occurred on November 17th, 2017.