Autonation: Took my car to auto nation pen broke pines fl t...
A Autonation customer review by GetHuman user GetHuman-13328 from November 20th, 2017
Background on GetHuman-13328's case
GetHuman: GetHuman-13328 - can you tell our other Autonation customers when your case took place?
GetHuman-13328: Yup. It was late at night, on November 15th.
GetHuman: Did you reach out to Autonation, and if so, how?
GetHuman: And which of these common Autonation customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-13328 a list of common Autonation problems)
GetHuman-13328: "Service problem" was why I was trying to call.
GetHuman-13328's review of Autonation customer service
GetHuman: So how would you sum up your experience for GetHuman's Autonation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-13328: Took my car to auto nation pen broke pines fl to have a part replaced. The service dept immediately sent to body and collision. They said part could not be installed without having body work done. Body and collision dept wanted to charge $****. Took the car to my mechanic and he installed the part without any problem for $**. Big difference! Watch out for misrepresentations !
GetHuman: Let's quantify your experience contacting Autonation. On a scale of 1 to 5, how easy is it go get help on a Autonation problem?
GetHuman-13328: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-13328: I'd give them a two out of five on communication.
GetHuman: And what about Autonation's ability to quickly and effectively address your problem?
GetHuman-13328: For that I would say five out of five.
GetHuman: And finally- any advice for other Autonation customers?
GetHuman-13328: Call them early in the day or late. Don't forget any personal or account information you might need for Autonation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-13328 taken from his Autonation customer service problem that occurred on November 15th, 2017.