This is keep inform you that we have *** avaya...
A Avaya customer review by GetHuman user ~Neelesh Mastkar from November 18th, 2017
Background on ~Neelesh Mastkar's case
GetHuman: ~Neelesh Mastkar - can you tell our other Avaya customers when your case took place?
~Neelesh Mastkar: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Avaya, and if so, how?
GetHuman: And which of these common Avaya customer issues best describes the reason you wanted to talk to them?
(Shows ~Neelesh Mastkar a list of common Avaya problems)
~Neelesh Mastkar: "Where to buy" was why I was trying to call.
~Neelesh Mastkar's review of Avaya customer service
GetHuman: So how would you sum up your experience for GetHuman's Avaya customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Neelesh Mastkar: This is keep inform you that we have *** avaya phone in our company and it many time goes to ragisting mode. so we have facing lot of proble so please suggest me what we do.....
GetHuman: Let's quantify your experience contacting Avaya. On a scale of 1 to 5, how easy is it go get help on a Avaya problem?
~Neelesh Mastkar: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Neelesh Mastkar: I'd give them a two out of five on communication.
GetHuman: And what about Avaya's ability to quickly and effectively address your problem?
~Neelesh Mastkar: For that I would say one out of five.
GetHuman: And finally- any advice for other Avaya customers?
~Neelesh Mastkar: Call them early in the day or late. Don't forget any personal or account information you might need for Avaya to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Neelesh Mastkar taken from his Avaya customer service problem that occurred on November 14th, 2017.