This is keep inform you that we have *** avaya...

A Avaya customer review by GetHuman user GetHuman-16932 from November 18th, 2017

Background on GetHuman-16932's case

GetHuman: GetHuman-16932 - can you tell our other Avaya customers when your case took place?
GetHuman-16932: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Avaya, and if so, how?
GetHuman-16932: I used the 800-242-2121 number I found for on the GetHuman Avaya customer phone number page I was on: Avaya Customer Service Phone Number
GetHuman: And which of these common Avaya customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-16932 a list of common Avaya problems)
GetHuman-16932: "Warranty claim" was why I was trying to call.

GetHuman-16932's review of Avaya customer service

GetHuman: So how would you sum up your experience for GetHuman's Avaya customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-16932: This is keep inform you that we have *** avaya phone in our company and it many time goes to ragisting mode. so we have facing lot of proble so please suggest me what we do.....
GetHuman: Let's quantify your experience contacting Avaya. On a scale of 1 to 5, how easy is it go get help on a Avaya problem?
GetHuman-16932: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-16932: I'd give them a three out of five on communication.
GetHuman: And what about Avaya's ability to quickly and effectively address your problem?
GetHuman-16932: For that I would say two out of five.
GetHuman: And finally- any advice for other Avaya customers?
GetHuman-16932: Call them early in the day or late. Don't forget any personal or account information you might need for Avaya to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-16932 taken from his Avaya customer service problem that occurred on November 14th, 2017.

Avaya

1.00 of 5 stars | 7 reviews

GetHuman-16932's Avaya Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Avaya, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Avaya in any way.

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