Avis: June **th I went home to see my mom, and it was...
A Avis customer review by GetHuman user ~Military wife in Kansas for th from November 17th, 2017
Background on ~Military wife in Kansas for th's case
GetHuman: ~Military wife in Kansas for th - can you tell our other Avis customers when your case took place?
~Military wife in Kansas for th: Yeah. It was late at night, on November 13th.
GetHuman: Did you reach out to Avis, and if so, how?
GetHuman: And which of these common Avis customer issues best describes the reason you wanted to talk to them?
(Shows ~Military wife in Kansas for th a list of common Avis problems)
~Military wife in Kansas for th: "Cancel booking" was why I was trying to call.
~Military wife in Kansas for th's review of Avis customer service
GetHuman: So how would you sum up your experience for GetHuman's Avis customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Military wife in Kansas for th: June **th I went home to see my mom, and it was almost the trip from ****. I won't go into everything but I will tell you that Jennifer and her team did nothing but help me. I'm a military wife and sometimes- many can careless,but Jennifer at the MCI airport cared. Had it not been for her, I would have been without a rental car for the weekend. Thank you!!!!
GetHuman: Let's quantify your experience contacting Avis. On a scale of 1 to 5, how easy is it go get help on a Avis problem?
~Military wife in Kansas for th: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Military wife in Kansas for th: I'd give them a four out of five on communication.
GetHuman: And what about Avis's ability to quickly and effectively address your problem?
~Military wife in Kansas for th: For that I would say five out of five.
GetHuman: And finally- any advice for other Avis customers?
~Military wife in Kansas for th: Call them early in the day or late. Don't forget any personal or account information you might need for Avis to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Military wife in Kansas for th taken from his Avis customer service problem that occurred on November 13th, 2017.