BG Products, Inc.: RJ follow up:***BG REP was excellent - detailed...
A BG Products, Inc. customer review by GetHuman user ~RJ from November 16th, 2017
Background on ~RJ's case
GetHuman: ~RJ - can you tell our other BG Products, Inc. customers when your case took place?
~RJ: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to BG Products, Inc., and if so, how?
GetHuman: And which of these common BG Products, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~RJ a list of common BG Products, Inc. problems)
~RJ: "Complaint" was why I was trying to call.
~RJ's review of BG Products, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's BG Products, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~RJ: RJ follow up:***BG REP was excellent - detailed knowledge!**so, i wanted to add that i was pleasantly surprised (for a change).
GetHuman: Let's quantify your experience contacting BG Products, Inc.. On a scale of 1 to 5, how easy is it go get help on a BG Products, Inc. problem?
~RJ: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~RJ: I'd give them a three out of five on communication.
GetHuman: And what about BG Products, Inc.'s ability to quickly and effectively address your problem?
~RJ: For that I would say two out of five.
GetHuman: And finally- any advice for other BG Products, Inc. customers?
~RJ: Call them early in the day or late. Don't forget any personal or account information you might need for BG Products, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~RJ taken from his BG Products, Inc. customer service problem that occurred on November 12th, 2017.
BG Products, Inc.
2.75 of 5 stars | 2 reviews
~RJ's BG Products, Inc. Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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