Banco Popular: This bank is a complete joke! They make everyth...
A Banco Popular customer review by GetHuman user ~Jon H from November 10th, 2017
Background on ~Jon H's case
GetHuman: ~Jon H - can you tell our other Banco Popular customers when your case took place?
~Jon H: Sure. It was afternoon, on October 31st.
GetHuman: Did you reach out to Banco Popular, and if so, how?
GetHuman: And which of these common Banco Popular customer issues best describes the reason you wanted to talk to them?
(Shows ~Jon H a list of common Banco Popular problems)
~Jon H: "Setup an account" was why I was trying to call.
~Jon H's review of Banco Popular customer service
GetHuman: So how would you sum up your experience for GetHuman's Banco Popular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jon H: This bank is a complete joke! They make everything so difficult and have no idea of what customer service entails. Having kept our money with them for some time they just make it so difficult to move it waway from them and have questioned * times whether I can write a * digit number correctly. This is totally unforgiveable and they should not be allowed to trade. By the time we get our money out, I would expect that the Euro wull be in meltdown!! Simply Rubbish and not surprising Spain are having the finacial troubles they are!
GetHuman: Let's quantify your experience contacting Banco Popular. On a scale of 1 to 5, how easy is it go get help on a Banco Popular problem?
~Jon H: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jon H: I'd give them a one out of five on communication.
GetHuman: And what about Banco Popular's ability to quickly and effectively address your problem?
~Jon H: For that I would say one out of five.
GetHuman: And finally- any advice for other Banco Popular customers?
~Jon H: Call them early in the day or late. Don't forget any personal or account information you might need for Banco Popular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jon H taken from his Banco Popular customer service problem that occurred on October 31st, 2017.