Bank of America Credit Card Servicing - Priority Card Services: I have been on hold for over * hours over a * d...

A Bank of America Credit Card Servicing - Priority Card Services customer review by GetHuman user ~2part from November 26th, 2017

Background on ~2part's case

GetHuman: ~2part - can you tell our other Bank of America Credit Card Servicing - Priority Card Services customers when your case took place?
~2part: Yeah. It was late at night, on November 23rd.
GetHuman: Did you reach out to Bank of America Credit Card Servicing - Priority Card Services, and if so, how?
~2part: I used the 800-421-2110 number I found for on the GetHuman Bank of America Credit Card Servicing - Priority Card Services customer phone number page I was on: Bank of America Credit Card Servicing - Priority Card Services Customer Service Phone Number
GetHuman: And which of these common Bank of America Credit Card Servicing - Priority Card Services customer issues best describes the reason you wanted to talk to them?
(Shows ~2part a list of common Bank of America Credit Card Servicing - Priority Card Services problems)
~2part: "Question" was why I was trying to call.

~2part's review of Bank of America Credit Card Servicing - Priority Card Services customer service

GetHuman: So how would you sum up your experience for GetHuman's Bank of America Credit Card Servicing - Priority Card Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~2part: I have been on hold for over * hours over a * day period I spoke to one human who told me my card was blocked but he didnt know why. I have gotten * excuses as to why the phones arent being answered. Bank of America *****! I will lose my flight reservation because they cant service their customers
GetHuman: Let's quantify your experience contacting Bank of America Credit Card Servicing - Priority Card Services. On a scale of 1 to 5, how easy is it go get help on a Bank of America Credit Card Servicing - Priority Card Services problem?
~2part: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~2part: I'd give them a two out of five on communication.
GetHuman: And what about Bank of America Credit Card Servicing - Priority Card Services's ability to quickly and effectively address your problem?
~2part: For that I would say five out of five.
GetHuman: And finally- any advice for other Bank of America Credit Card Servicing - Priority Card Services customers?
~2part: Call them early in the day or late. Don't forget any personal or account information you might need for Bank of America Credit Card Servicing - Priority Card Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~2part taken from his Bank of America Credit Card Servicing - Priority Card Services customer service problem that occurred on November 23rd, 2017.

Bank of America Credit Card Servicing - Priority Card Services

4.00 of 5 stars | 66 reviews

~2part's Bank of America Credit Card Servicing - Priority Card Services Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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