Barclaycard (UK): It was annoying to wait only to be told of my b...
A Barclaycard (UK) customer review by GetHuman user ~chris from October 29th, 2017
Background on ~chris's case
GetHuman: ~chris - can you tell our other Barclaycard (UK) customers when your case took place?
~chris: Yeah. It was afternoon, on October 21st.
GetHuman: Did you reach out to Barclaycard (UK), and if so, how?
GetHuman: And which of these common Barclaycard (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~chris a list of common Barclaycard (UK) problems)
~chris: "Setup an account" was why I was trying to call.
~chris's review of Barclaycard (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Barclaycard (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chris: It was annoying to wait only to be told of my balance then having to press more numbers including my date of birth before I could talk to a manager.*But when at last connected the conversation was clear concise and they were very helpful
GetHuman: Let's quantify your experience contacting Barclaycard (UK). On a scale of 1 to 5, how easy is it go get help on a Barclaycard (UK) problem?
~chris: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chris: I'd give them a three out of five on communication.
GetHuman: And what about Barclaycard (UK)'s ability to quickly and effectively address your problem?
~chris: For that I would say two out of five.
GetHuman: And finally- any advice for other Barclaycard (UK) customers?
~chris: Call them early in the day or late. Don't forget any personal or account information you might need for Barclaycard (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chris taken from his Barclaycard (UK) customer service problem that occurred on October 21st, 2017.