Barclays (UK): Overall not at all easy to understand the perso...
A Barclays (UK) customer review by GetHuman user GetHuman-231878 from November 16th, 2017
Background on GetHuman-231878's case
GetHuman: GetHuman-231878 - can you tell our other Barclays (UK) customers when your case took place?
GetHuman-231878: Yup. It was late at night, on November 13th.
GetHuman: Did you reach out to Barclays (UK), and if so, how?
GetHuman: And which of these common Barclays (UK) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-231878 a list of common Barclays (UK) problems)
GetHuman-231878: "Complaint" was why I was trying to call.
GetHuman-231878's review of Barclays (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Barclays (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-231878: Overall not at all easy to understand the person I was talking to. Also he seemed overly keen on my welfare and wasting my money on the call.
GetHuman: Let's quantify your experience contacting Barclays (UK). On a scale of 1 to 5, how easy is it go get help on a Barclays (UK) problem?
GetHuman-231878: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-231878: I'd give them a one out of five on communication.
GetHuman: And what about Barclays (UK)'s ability to quickly and effectively address your problem?
GetHuman-231878: For that I would say five out of five.
GetHuman: And finally- any advice for other Barclays (UK) customers?
GetHuman-231878: Call them early in the day or late. Don't forget any personal or account information you might need for Barclays (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-231878 taken from his Barclays (UK) customer service problem that occurred on November 13th, 2017.