Bassett Furniture Industries, Inc.: Their Victor new store has no wheelchairs for p...

Background on GetHuman-gfletche's case

GetHuman: GetHuman-gfletche - can you tell our other Bassett Furniture Industries, Inc. customers when your case took place?
GetHuman-gfletche: Yeah. It was middle of the night, on November 30th.
GetHuman: Did you reach out to Bassett Furniture Industries, Inc., and if so, how?
GetHuman-gfletche: I used the 877-525-7070 number I found for on the GetHuman Bassett Furniture Industries, Inc. customer phone number page I was on: Bassett Furniture Industries, Inc. Customer Service Phone Number
GetHuman: And which of these common Bassett Furniture Industries, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-gfletche a list of common Bassett Furniture Industries, Inc. problems)
GetHuman-gfletche: "Complaint" was why I was trying to call.

GetHuman-gfletche's review of Bassett Furniture Industries, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Bassett Furniture Industries, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-gfletche: Their Victor new store has no wheelchairs for people! Staff seemed rather annoyed and rather condescending when asked. For one.
GetHuman: Let's quantify your experience contacting Bassett Furniture Industries, Inc.. On a scale of 1 to 5, how easy is it go get help on a Bassett Furniture Industries, Inc. problem?
GetHuman-gfletche: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-gfletche: I'd give them a three out of five on communication.
GetHuman: And what about Bassett Furniture Industries, Inc.'s ability to quickly and effectively address your problem?
GetHuman-gfletche: For that I would say four out of five.
GetHuman: And finally- any advice for other Bassett Furniture Industries, Inc. customers?
GetHuman-gfletche: Call them early in the day or late. Don't forget any personal or account information you might need for Bassett Furniture Industries, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-gfletche taken from his Bassett Furniture Industries, Inc. customer service problem that occurred on November 30th, 2017.

Bassett Furniture Industries, Inc.

2.00 of 5 stars | 1 reviews

GetHuman-gfletche's Bassett Furniture Industries, Inc. Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bassett Furniture Industries, Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bassett Furniture Industries, Inc. in any way.

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