Beachbody.com: I had to repeat myself three to four times for...
A Beachbody.com customer review by GetHuman user GetHuman-225157 from November 16th, 2017
Background on GetHuman-225157's case
GetHuman: GetHuman-225157 - can you tell our other Beachbody.com customers when your case took place?
GetHuman-225157: Yeah. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Beachbody.com, and if so, how?
GetHuman: And which of these common Beachbody.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-225157 a list of common Beachbody.com problems)
GetHuman-225157: "Complaint" was why I was trying to call.
GetHuman-225157's review of Beachbody.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Beachbody.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-225157: I had to repeat myself three to four times for every question .....it when she repeated it back it was wrong every time. Very aggrevating.!
GetHuman: Let's quantify your experience contacting Beachbody.com. On a scale of 1 to 5, how easy is it go get help on a Beachbody.com problem?
GetHuman-225157: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-225157: I'd give them a three out of five on communication.
GetHuman: And what about Beachbody.com's ability to quickly and effectively address your problem?
GetHuman-225157: For that I would say four out of five.
GetHuman: And finally- any advice for other Beachbody.com customers?
GetHuman-225157: Call them early in the day or late. Don't forget any personal or account information you might need for Beachbody.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-225157 taken from his Beachbody.com customer service problem that occurred on November 11th, 2017.