Beauty.com: The lady on the phone was nasty, very. Also she...
A Beauty.com customer review by GetHuman user ~women from November 11th, 2017
Background on ~women's case
GetHuman: ~women - can you tell our other Beauty.com customers when your case took place?
~women: Sure. It was evening, on November 6th.
GetHuman: Did you reach out to Beauty.com, and if so, how?
GetHuman: And which of these common Beauty.com customer issues best describes the reason you wanted to talk to them?
(Shows ~women a list of common Beauty.com problems)
~women: "Warranty claim" was why I was trying to call.
~women's review of Beauty.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Beauty.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~women: The lady on the phone was nasty, very. Also she don't let explain the problem and take actions what ever fit her. She not supposed work with the customers.
GetHuman: Let's quantify your experience contacting Beauty.com. On a scale of 1 to 5, how easy is it go get help on a Beauty.com problem?
~women: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~women: I'd give them a three out of five on communication.
GetHuman: And what about Beauty.com's ability to quickly and effectively address your problem?
~women: For that I would say five out of five.
GetHuman: And finally- any advice for other Beauty.com customers?
~women: Call them early in the day or late. Don't forget any personal or account information you might need for Beauty.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~women taken from his Beauty.com customer service problem that occurred on November 6th, 2017.