Bed Bath & Beyond: Could not use text coupon during online orderin...
A Bed Bath & Beyond customer review by GetHuman user ~Elphaba from November 19th, 2017
Background on ~Elphaba's case
GetHuman: ~Elphaba - can you tell our other Bed Bath & Beyond customers when your case took place?
~Elphaba: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Bed Bath & Beyond, and if so, how?
GetHuman: And which of these common Bed Bath & Beyond customer issues best describes the reason you wanted to talk to them?
(Shows ~Elphaba a list of common Bed Bath & Beyond problems)
~Elphaba: "Make a purchase" was why I was trying to call.
~Elphaba's review of Bed Bath & Beyond customer service
GetHuman: So how would you sum up your experience for GetHuman's Bed Bath & Beyond customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Elphaba: Could not use text coupon during online ordering and Lee was very helpful. Perfect support! Hats off to BBBeyond for having an American English speaking and pleasant phone rep. My order was placed and free shipping with ** order. Happy customer equals repeat sales! They get it!!!!
GetHuman: Let's quantify your experience contacting Bed Bath & Beyond. On a scale of 1 to 5, how easy is it go get help on a Bed Bath & Beyond problem?
~Elphaba: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Elphaba: I'd give them a four out of five on communication.
GetHuman: And what about Bed Bath & Beyond's ability to quickly and effectively address your problem?
~Elphaba: For that I would say three out of five.
GetHuman: And finally- any advice for other Bed Bath & Beyond customers?
~Elphaba: Call them early in the day or late. Don't forget any personal or account information you might need for Bed Bath & Beyond to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Elphaba taken from his Bed Bath & Beyond customer service problem that occurred on November 17th, 2017.