Bell Canada: Thank you so much for this. We have had nothing...
A Bell Canada customer review by GetHuman user ~Lee Gilbert from November 5th, 2017
Background on ~Lee Gilbert's case
GetHuman: ~Lee Gilbert - can you tell our other Bell Canada customers when your case took place?
~Lee Gilbert: Yes. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Bell Canada, and if so, how?
GetHuman: And which of these common Bell Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~Lee Gilbert a list of common Bell Canada problems)
~Lee Gilbert: "Technical Support" was why I was trying to call.
~Lee Gilbert's review of Bell Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Bell Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lee Gilbert: Thank you so much for this. We have had nothing but issues sorting out our bell services.I was online looking for the pres of bel canadas email and stumbled on this. THANK YOU SO MUCH!! all issues resolved with one call.
GetHuman: Let's quantify your experience contacting Bell Canada. On a scale of 1 to 5, how easy is it go get help on a Bell Canada problem?
~Lee Gilbert: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lee Gilbert: I'd give them a five out of five on communication.
GetHuman: And what about Bell Canada's ability to quickly and effectively address your problem?
~Lee Gilbert: For that I would say two out of five.
GetHuman: And finally- any advice for other Bell Canada customers?
~Lee Gilbert: Call them early in the day or late. Don't forget any personal or account information you might need for Bell Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lee Gilbert taken from his Bell Canada customer service problem that occurred on November 4th, 2017.