Bell Canada: well being a loyal and respected customer at Ro...
A Bell Canada customer review by GetHuman user ~true story from October 31st, 2017
Background on ~true story's case
GetHuman: ~true story - can you tell our other Bell Canada customers when your case took place?
~true story: Yeah. It was morning, on October 26th.
GetHuman: Did you reach out to Bell Canada, and if so, how?
GetHuman: And which of these common Bell Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~true story a list of common Bell Canada problems)
~true story: "Technical support" was why I was trying to call.
~true story's review of Bell Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Bell Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~true story: well being a loyal and respected customer at Rogers... i decided to take a better deal that Bell customer service offered me... which turn out to be a complete scam from Bell them selves... they send people to get you hooked... at the end when i called to ask about my plan... they hangup the phone twice on my calls...
GetHuman: Let's quantify your experience contacting Bell Canada. On a scale of 1 to 5, how easy is it go get help on a Bell Canada problem?
~true story: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~true story: I'd give them a three out of five on communication.
GetHuman: And what about Bell Canada's ability to quickly and effectively address your problem?
~true story: For that I would say four out of five.
GetHuman: And finally- any advice for other Bell Canada customers?
~true story: Call them early in the day or late. Don't forget any personal or account information you might need for Bell Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~true story taken from his Bell Canada customer service problem that occurred on October 26th, 2017.