Berkshire Hathaway: Excellent, Richard Nye, Headmaster, Veritas Chr...

A Berkshire Hathaway customer review by GetHuman user ~Richard Nye from November 16th, 2017

Background on ~Richard Nye's case

GetHuman: ~Richard Nye - can you tell our other Berkshire Hathaway customers when your case took place?
~Richard Nye: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to Berkshire Hathaway, and if so, how?
~Richard Nye: I used the 402-346-1400 number I found for on the GetHuman Berkshire Hathaway customer phone number page I was on: Berkshire Hathaway Customer Service Phone Number
GetHuman: And which of these common Berkshire Hathaway customer issues best describes the reason you wanted to talk to them?
(Shows ~Richard Nye a list of common Berkshire Hathaway problems)
~Richard Nye: "Get financial advice" was why I was trying to call.

~Richard Nye's review of Berkshire Hathaway customer service

GetHuman: So how would you sum up your experience for GetHuman's Berkshire Hathaway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Richard Nye: Excellent, Richard Nye, Headmaster, Veritas Christi High School, Ann Arbor, Michigan www.veritaschristi.com
GetHuman: Let's quantify your experience contacting Berkshire Hathaway. On a scale of 1 to 5, how easy is it go get help on a Berkshire Hathaway problem?
~Richard Nye: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Richard Nye: I'd give them a two out of five on communication.
GetHuman: And what about Berkshire Hathaway's ability to quickly and effectively address your problem?
~Richard Nye: For that I would say five out of five.
GetHuman: And finally- any advice for other Berkshire Hathaway customers?
~Richard Nye: Call them early in the day or late. Don't forget any personal or account information you might need for Berkshire Hathaway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Richard Nye taken from his Berkshire Hathaway customer service problem that occurred on November 12th, 2017.

Berkshire Hathaway

4.14 of 5 stars | 42 reviews

~Richard Nye's Berkshire Hathaway Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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