Berkshire Hathaway: The operator was extremely arrogant. When I pol...
A Berkshire Hathaway customer review by GetHuman user GetHuman-262288 from November 14th, 2017
Background on GetHuman-262288's case
GetHuman: GetHuman-262288 - can you tell our other Berkshire Hathaway customers when your case took place?
GetHuman-262288: Yup. It was afternoon, on November 10th.
GetHuman: Did you reach out to Berkshire Hathaway, and if so, how?
GetHuman: And which of these common Berkshire Hathaway customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-262288 a list of common Berkshire Hathaway problems)
GetHuman-262288: "Get financial advice" was why I was trying to call.
GetHuman-262288's review of Berkshire Hathaway customer service
GetHuman: So how would you sum up your experience for GetHuman's Berkshire Hathaway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-262288: The operator was extremely arrogant. When I politely asked her for her name, she hung up. When I asked to speak to her supervisor, she said that she did not have one. Then she hung up again.
GetHuman: Let's quantify your experience contacting Berkshire Hathaway. On a scale of 1 to 5, how easy is it go get help on a Berkshire Hathaway problem?
GetHuman-262288: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-262288: I'd give them a two out of five on communication.
GetHuman: And what about Berkshire Hathaway's ability to quickly and effectively address your problem?
GetHuman-262288: For that I would say five out of five.
GetHuman: And finally- any advice for other Berkshire Hathaway customers?
GetHuman-262288: Call them early in the day or late. Don't forget any personal or account information you might need for Berkshire Hathaway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-262288 taken from his Berkshire Hathaway customer service problem that occurred on November 10th, 2017.