Best Buy: I ask your service tha if I buy your stuff that...

A Best Buy customer review by GetHuman user ~john volland from November 26th, 2017

Background on ~john volland's case

GetHuman: ~john volland - can you tell our other Best Buy customers when your case took place?
~john volland: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Best Buy, and if so, how?
~john volland: I used the 888-237-8289 number I found for on the GetHuman Best Buy customer phone number page I was on: Best Buy Customer Service Phone Number
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
Shows ~john volland a list of common Best Buy problems
~john volland: "Geek Squad Support" was why I was trying to call.

~john volland's review of Best Buy customer service

GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~john volland: I ask your service tha if I buy your stuff that I would have to pay exct for they help that's wrong on they part
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~john volland: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~john volland: I'd give them a one out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~john volland: For that I would say one out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~john volland: Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~john volland taken from his Best Buy customer service problem that occurred on November 20th, 2017.

Best Buy

2.33 of 5 stars | 285 reviews
Best Buy ReviewsBest Buy's Phone NumberAll Best Buy contact infoGeneral Best Buy customer service info
~john volland's Best Buy Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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