Best Buy: I called the Westminster, Ca store after waitin...

A Best Buy customer review by GetHuman user ~Never again!!! from November 26th, 2017

Background on ~Never again!!!'s case

GetHuman: ~Never again!!! - can you tell our other Best Buy customers when your case took place?
~Never again!!!: Yes. It was morning, on November 21st.
GetHuman: Did you reach out to Best Buy, and if so, how?
~Never again!!!: I used the 888-237-8289 number I found for on the GetHuman Best Buy customer phone number page I was on: Best Buy Customer Service Phone Number
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
Shows ~Never again!!! a list of common Best Buy problems
~Never again!!!: "Track order" was why I was trying to call.

~Never again!!!'s review of Best Buy customer service

GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Never again!!!: I called the Westminster, Ca store after waiting at least *-* minutes for the store to answer and then being transferred and put on hold for quite a long time ...multiple times! I only had a simple question after spending quite a bit of money on a recent TV purchase. Even the Geek Squad couldn't help me. Horrible customer service.
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~Never again!!!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Never again!!!: I'd give them a two out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~Never again!!!: For that I would say five out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~Never again!!!: Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Never again!!! taken from his Best Buy customer service problem that occurred on November 21st, 2017.

Best Buy

2.33 of 5 stars | 285 reviews
Best Buy ReviewsBest Buy's Phone NumberAll Best Buy contact infoGeneral Best Buy customer service info
~Never again!!!'s Best Buy Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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