Best Buy: Was called to pick up a computer. Came to pick...

A Best Buy customer review by GetHuman user ~Don't have one from November 26th, 2017

Background on ~Don't have one's case

GetHuman: ~Don't have one - can you tell our other Best Buy customers when your case took place?
~Don't have one: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Best Buy, and if so, how?
~Don't have one: I used the 888-237-8289 number I found for on the GetHuman Best Buy customer phone number page I was on: Best Buy Customer Service Phone Number
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
(Shows ~Don't have one a list of common Best Buy problems)
~Don't have one: "Return an Order" was why I was trying to call.

~Don't have one's review of Best Buy customer service

GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Don't have one: Was called to pick up a computer. Came to pick it up. Wanted DL. Went back to car. DL not good enough. Wanted daughter who dropped it off. Left *nd time. Waiting for them to call me and ask me to come get it again since they finally called husbands number to verify that I could pick it up. Best buy called me to say it was ready!!!
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~Don't have one: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Don't have one: I'd give them a two out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~Don't have one: For that I would say three out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~Don't have one: Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Don't have one taken from his Best Buy customer service problem that occurred on November 17th, 2017.

Best Buy

2.33 of 5 stars | 285 reviews

~Don't have one's Best Buy Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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