Better Homes and Garden Magazine: Asked if BHG canning jars had lead because they...
A Better Homes and Garden Magazine customer review by GetHuman user ~No1JerzeyGirl from November 12th, 2017
Background on ~No1JerzeyGirl's case
GetHuman: ~No1JerzeyGirl - can you tell our other Better Homes and Garden Magazine customers when your case took place?
~No1JerzeyGirl: Sure. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Better Homes and Garden Magazine, and if so, how?
GetHuman: And which of these common Better Homes and Garden Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~No1JerzeyGirl a list of common Better Homes and Garden Magazine problems)
~No1JerzeyGirl: "Missing Delivery" was why I was trying to call.
~No1JerzeyGirl's review of Better Homes and Garden Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Better Homes and Garden Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~No1JerzeyGirl: Asked if BHG canning jars had lead because they were made in China. April - my customer service rep said she had to send an email to merchandizing and the people who purchase these jars for your company. After all is said and done she was going to transfer me to a line for feedback on the call and I got disconnected. I AM NOT HAPPY! Then to boot she said it would take several days to get back with an answer. Humm not good either.
GetHuman: Let's quantify your experience contacting Better Homes and Garden Magazine. On a scale of 1 to 5, how easy is it go get help on a Better Homes and Garden Magazine problem?
~No1JerzeyGirl: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~No1JerzeyGirl: I'd give them a five out of five on communication.
GetHuman: And what about Better Homes and Garden Magazine's ability to quickly and effectively address your problem?
~No1JerzeyGirl: For that I would say three out of five.
GetHuman: And finally- any advice for other Better Homes and Garden Magazine customers?
~No1JerzeyGirl: Call them early in the day or late. Don't forget any personal or account information you might need for Better Homes and Garden Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~No1JerzeyGirl taken from his Better Homes and Garden Magazine customer service problem that occurred on November 3rd, 2017.