Betty Crocker: I don't understand with a company like yours yo...

A Betty Crocker customer review by GetHuman user GetHuman-313890 from November 27th, 2017

Background on GetHuman-313890's case

GetHuman: GetHuman-313890 - can you tell our other Betty Crocker customers when your case took place?
GetHuman-313890: Yes I can. It was late at night, on November 22nd.
GetHuman: Did you reach out to Betty Crocker, and if so, how?
GetHuman-313890: I used the 800-328-6787 number I found for on the GetHuman Betty Crocker customer phone number page I was on: Betty Crocker Customer Service Phone Number
GetHuman: And which of these common Betty Crocker customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-313890 a list of common Betty Crocker problems)
GetHuman-313890: "Product information" was why I was trying to call.

GetHuman-313890's review of Betty Crocker customer service

GetHuman: So how would you sum up your experience for GetHuman's Betty Crocker customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-313890: I don't understand with a company like yours you would tell me to go to amazon and try to buy a cake mix there? Really?
GetHuman: Let's quantify your experience contacting Betty Crocker. On a scale of 1 to 5, how easy is it go get help on a Betty Crocker problem?
GetHuman-313890: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-313890: I'd give them a two out of five on communication.
GetHuman: And what about Betty Crocker's ability to quickly and effectively address your problem?
GetHuman-313890: For that I would say five out of five.
GetHuman: And finally- any advice for other Betty Crocker customers?
GetHuman-313890: Call them early in the day or late. Don't forget any personal or account information you might need for Betty Crocker to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-313890 taken from his Betty Crocker customer service problem that occurred on November 22nd, 2017.

Betty Crocker

3.67 of 5 stars | 34 reviews

GetHuman-313890's Betty Crocker Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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