Betty Crocker: I purchased the suddenly salad Brown rice and q...

A Betty Crocker customer review by GetHuman user ~suddenly sickened from November 26th, 2017

Background on ~suddenly sickened's case

GetHuman: ~suddenly sickened - can you tell our other Betty Crocker customers when your case took place?
~suddenly sickened: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to Betty Crocker, and if so, how?
~suddenly sickened: I used the 800-328-6787 number I found for on the GetHuman Betty Crocker customer phone number page I was on: Betty Crocker Customer Service Phone Number
GetHuman: And which of these common Betty Crocker customer issues best describes the reason you wanted to talk to them?
(Shows ~suddenly sickened a list of common Betty Crocker problems)
~suddenly sickened: "Safety concern" was why I was trying to call.

~suddenly sickened's review of Betty Crocker customer service

GetHuman: So how would you sum up your experience for GetHuman's Betty Crocker customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~suddenly sickened: I purchased the suddenly salad Brown rice and quinoa blend.. * days later I went to make it and there were worms and a cupboard moth in the bag.. atleast * worms..as well as order dead moths. It was sickening.. call customer service and was told id get coupons in the mail....
GetHuman: Let's quantify your experience contacting Betty Crocker. On a scale of 1 to 5, how easy is it go get help on a Betty Crocker problem?
~suddenly sickened: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~suddenly sickened: I'd give them a five out of five on communication.
GetHuman: And what about Betty Crocker's ability to quickly and effectively address your problem?
~suddenly sickened: For that I would say four out of five.
GetHuman: And finally- any advice for other Betty Crocker customers?
~suddenly sickened: Call them early in the day or late. Don't forget any personal or account information you might need for Betty Crocker to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~suddenly sickened taken from his Betty Crocker customer service problem that occurred on November 21st, 2017.

Betty Crocker

3.67 of 5 stars | 34 reviews

~suddenly sickened's Betty Crocker Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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