Big 5 Sporting Goods Corp: I received gifts to my family from my brothers...
A Big 5 Sporting Goods Corp customer review by GetHuman user ~Big 5 stole from me! from November 20th, 2017
Background on ~Big 5 stole from me!'s case
GetHuman: ~Big 5 stole from me! - can you tell our other Big 5 Sporting Goods Corp customers when your case took place?
~Big 5 stole from me!: Yes I can. It was evening, on November 13th.
GetHuman: Did you reach out to Big 5 Sporting Goods Corp, and if so, how?
GetHuman: And which of these common Big 5 Sporting Goods Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~Big 5 stole from me! a list of common Big 5 Sporting Goods Corp problems)
~Big 5 stole from me!: "Returns" was why I was trying to call.
~Big 5 stole from me!'s review of Big 5 Sporting Goods Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's Big 5 Sporting Goods Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Big 5 stole from me!: I received gifts to my family from my brothers family that were in from out of town. He is now in Kuwait fighting for our country and your customer service rep told me to call him and find out where he got them and what day. I can't even talk to him on the phone. So I said I will just go back and get our stuff and she said we could not get that either until we could give them a date of purchase. I just spent $***.** the other day when I tried to use my credit voucher. I am returning that tonight and will never shop there again!!
GetHuman: Let's quantify your experience contacting Big 5 Sporting Goods Corp. On a scale of 1 to 5, how easy is it go get help on a Big 5 Sporting Goods Corp problem?
~Big 5 stole from me!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Big 5 stole from me!: I'd give them a two out of five on communication.
GetHuman: And what about Big 5 Sporting Goods Corp's ability to quickly and effectively address your problem?
~Big 5 stole from me!: For that I would say three out of five.
GetHuman: And finally- any advice for other Big 5 Sporting Goods Corp customers?
~Big 5 stole from me!: Call them early in the day or late. Don't forget any personal or account information you might need for Big 5 Sporting Goods Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Big 5 stole from me! taken from his Big 5 Sporting Goods Corp customer service problem that occurred on November 13th, 2017.