Big 5 Sporting Goods Corp: The store manager is afraid of his young female...
A Big 5 Sporting Goods Corp customer review by GetHuman user ~John de Leon from November 19th, 2017
Background on ~John de Leon's case
GetHuman: ~John de Leon - can you tell our other Big 5 Sporting Goods Corp customers when your case took place?
~John de Leon: Yes I can. It was morning, on November 10th.
GetHuman: Did you reach out to Big 5 Sporting Goods Corp, and if so, how?
GetHuman: And which of these common Big 5 Sporting Goods Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~John de Leon a list of common Big 5 Sporting Goods Corp problems)
~John de Leon: "Warranty claim" was why I was trying to call.
~John de Leon's review of Big 5 Sporting Goods Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's Big 5 Sporting Goods Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John de Leon: The store manager is afraid of his young female subordinates. This is the store in **** Tustin Ave. Orange, California. P.S. the cashiers are arrogant without empathy to customers
GetHuman: Let's quantify your experience contacting Big 5 Sporting Goods Corp. On a scale of 1 to 5, how easy is it go get help on a Big 5 Sporting Goods Corp problem?
~John de Leon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John de Leon: I'd give them a one out of five on communication.
GetHuman: And what about Big 5 Sporting Goods Corp's ability to quickly and effectively address your problem?
~John de Leon: For that I would say two out of five.
GetHuman: And finally- any advice for other Big 5 Sporting Goods Corp customers?
~John de Leon: Call them early in the day or late. Don't forget any personal or account information you might need for Big 5 Sporting Goods Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John de Leon taken from his Big 5 Sporting Goods Corp customer service problem that occurred on November 10th, 2017.