BikeWagon.com: hola he hecho un pedido de un set completo sawy...
A BikeWagon.com customer review by GetHuman user ~javier trujillo from November 22nd, 2017
Background on ~javier trujillo's case
GetHuman: ~javier trujillo - can you tell our other BikeWagon.com customers when your case took place?
~javier trujillo: Yup. It was evening, on November 12th.
GetHuman: Did you reach out to BikeWagon.com, and if so, how?
GetHuman: And which of these common BikeWagon.com customer issues best describes the reason you wanted to talk to them?
(Shows ~javier trujillo a list of common BikeWagon.com problems)
~javier trujillo: "Warranty claim" was why I was trying to call.
~javier trujillo's review of BikeWagon.com customer service
GetHuman: So how would you sum up your experience for GetHuman's BikeWagon.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~javier trujillo: hola he hecho un pedido de un set completo sawyer filtro de agua el dia ** de mayo y me dijieron que me llegaba emtre el * o el ** de junio y hoy estamos a ** de junio y nada que llega estos son los datos del pedido articulo ************ transaccion ************* numero de seguimiento LZ*********US Mas el numero de pedido ****-****-****-**** Vendedor Bikewagon ******-** Lo cual he pagado $**.**.Bueno espero respuesta.gracias por su atencion
GetHuman: Let's quantify your experience contacting BikeWagon.com. On a scale of 1 to 5, how easy is it go get help on a BikeWagon.com problem?
~javier trujillo: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~javier trujillo: I'd give them a five out of five on communication.
GetHuman: And what about BikeWagon.com's ability to quickly and effectively address your problem?
~javier trujillo: For that I would say four out of five.
GetHuman: And finally- any advice for other BikeWagon.com customers?
~javier trujillo: Call them early in the day or late. Don't forget any personal or account information you might need for BikeWagon.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~javier trujillo taken from his BikeWagon.com customer service problem that occurred on November 12th, 2017.
BikeWagon.com
2.50 of 5 stars | 1 reviews
~javier trujillo's BikeWagon.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like BikeWagon.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with BikeWagon.com in any way.