Blackberry: Wanted to trans fer so I would have to pay find...
A Blackberry customer review by GetHuman user ~Lewis Thomas from November 12th, 2017
Background on ~Lewis Thomas's case
GetHuman: ~Lewis Thomas - can you tell our other Blackberry customers when your case took place?
~Lewis Thomas: Yes. It was morning, on November 3rd.
GetHuman: Did you reach out to Blackberry, and if so, how?
GetHuman: And which of these common Blackberry customer issues best describes the reason you wanted to talk to them?
(Shows ~Lewis Thomas a list of common Blackberry problems)
~Lewis Thomas: "Returns" was why I was trying to call.
~Lewis Thomas's review of Blackberry customer service
GetHuman: So how would you sum up your experience for GetHuman's Blackberry customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lewis Thomas: Wanted to trans fer so I would have to pay find how to solve problem with their product. SCAM SCAM SCAM
GetHuman: Let's quantify your experience contacting Blackberry. On a scale of 1 to 5, how easy is it go get help on a Blackberry problem?
~Lewis Thomas: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lewis Thomas: I'd give them a one out of five on communication.
GetHuman: And what about Blackberry's ability to quickly and effectively address your problem?
~Lewis Thomas: For that I would say two out of five.
GetHuman: And finally- any advice for other Blackberry customers?
~Lewis Thomas: Call them early in the day or late. Don't forget any personal or account information you might need for Blackberry to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lewis Thomas taken from his Blackberry customer service problem that occurred on November 3rd, 2017.