Blizzard: I can not get through on the web. have not pla...

A Blizzard customer review by GetHuman user ~Chipprincess from November 23rd, 2017

Background on ~Chipprincess's case

GetHuman: ~Chipprincess - can you tell our other Blizzard customers when your case took place?
~Chipprincess: Yeah. It was late at night, on November 18th.
GetHuman: Did you reach out to Blizzard, and if so, how?
~Chipprincess: I used a twitter page I found on the GetHuman Blizzard customer service contact info page: Contact Blizzard Customer Service
GetHuman: And which of these common Blizzard customer issues best describes the reason you wanted to talk to them?
(Shows ~Chipprincess a list of common Blizzard problems)
~Chipprincess: "In Game Problem" was why I was trying to contact.

~Chipprincess's review of Blizzard customer service

GetHuman: So how would you sum up your experience for GetHuman's Blizzard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chipprincess: I can not get through on the web. have not played in over a year and though I can log in I can do NOTHING.
GetHuman: Let's quantify your experience contacting Blizzard. On a scale of 1 to 5, how easy is it go get help on a Blizzard problem?
~Chipprincess: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chipprincess: I'd give them a four out of five on communication.
GetHuman: And what about Blizzard's ability to quickly and effectively address your problem?
~Chipprincess: For that I would say one out of five.
GetHuman: And finally- any advice for other Blizzard customers?
~Chipprincess: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Blizzard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chipprincess taken from his Blizzard customer service problem that occurred on November 18th, 2017.

Blizzard

1.06 of 5 stars | 177 reviews

~Chipprincess's Blizzard Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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