Blizzard: I think you would have better luck getting a ho...

A Blizzard customer review by GetHuman user ~Long Time Blizzard Fan NO MORE from November 26th, 2017

Background on ~Long Time Blizzard Fan NO MORE's case

GetHuman: ~Long Time Blizzard Fan NO MORE - can you tell our other Blizzard customers when your case took place?
~Long Time Blizzard Fan NO MORE: Yup. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Blizzard, and if so, how?
~Long Time Blizzard Fan NO MORE: I used a twitter page I found on the GetHuman Blizzard customer service contact info page: Contact Blizzard Customer Service
GetHuman: And which of these common Blizzard customer issues best describes the reason you wanted to talk to them?
(Shows ~Long Time Blizzard Fan NO MORE a list of common Blizzard problems)
~Long Time Blizzard Fan NO MORE: "Cancel order" was why I was trying to contact.

~Long Time Blizzard Fan NO MORE's review of Blizzard customer service

GetHuman: So how would you sum up your experience for GetHuman's Blizzard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Long Time Blizzard Fan NO MORE: I think you would have better luck getting a hold of Kim Jong-Un (Supreme Leader of North Korea) to complain about concentration camp conditions and his people starving to death in the streets, than you would Blizzard "Entertainment" to complain about problems with your game and Battle.net account. Does that explain it for you?
GetHuman: Let's quantify your experience contacting Blizzard. On a scale of 1 to 5, how easy is it go get help on a Blizzard problem?
~Long Time Blizzard Fan NO MORE: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Long Time Blizzard Fan NO MORE: I'd give them a one out of five on communication.
GetHuman: And what about Blizzard's ability to quickly and effectively address your problem?
~Long Time Blizzard Fan NO MORE: For that I would say one out of five.
GetHuman: And finally- any advice for other Blizzard customers?
~Long Time Blizzard Fan NO MORE: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Blizzard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Long Time Blizzard Fan NO MORE taken from his Blizzard customer service problem that occurred on November 22nd, 2017.

Blizzard

1.06 of 5 stars | 177 reviews

~Long Time Blizzard Fan NO MORE's Blizzard Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Blizzard, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Blizzard in any way.

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