Blizzard: Unable to solve my issue on their webpage, unab...

A Blizzard customer review by GetHuman user ~mistreated customer from November 27th, 2017

Background on ~mistreated customer's case

GetHuman: ~mistreated customer - can you tell our other Blizzard customers when your case took place?
~mistreated customer: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to Blizzard, and if so, how?
~mistreated customer: I used a twitter page I found on the GetHuman Blizzard customer service contact info page: Contact Blizzard Customer Service
GetHuman: And which of these common Blizzard customer issues best describes the reason you wanted to talk to them?
(Shows ~mistreated customer a list of common Blizzard problems)
~mistreated customer: "Make a purchase" was why I was trying to contact.

~mistreated customer's review of Blizzard customer service

GetHuman: So how would you sum up your experience for GetHuman's Blizzard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mistreated customer: Unable to solve my issue on their webpage, unable to receive help from this number. Will never purchase another Blizzard product.
GetHuman: Let's quantify your experience contacting Blizzard. On a scale of 1 to 5, how easy is it go get help on a Blizzard problem?
~mistreated customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mistreated customer: I'd give them a one out of five on communication.
GetHuman: And what about Blizzard's ability to quickly and effectively address your problem?
~mistreated customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Blizzard customers?
~mistreated customer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Blizzard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mistreated customer taken from his Blizzard customer service problem that occurred on November 22nd, 2017.

Blizzard

1.06 of 5 stars | 177 reviews

~mistreated customer's Blizzard Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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